Why are some items missing from my order?

You may view the status and tracking of your order in our tracking order page. This will show if your missing items were part of a different shipment that have yet to arrive.

Please note that if the order shows as Shipped, this means it has left its originating warehouse. Some articles have longer deliveries; please see the page of the product for more details.

If a missing order shows as completely Delivered, contact customer care for assistance through live chat by clicking on the "Live Chat" icon at the bottom right, or if we are unable to help you in that moment, just send us an email here.

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