Where We Ship

We currently ship to Australia, Canada, China, Colombia, France, Germany, Japan, Mexico, Netherlands, New Zealand, Singapore, Spain, United Arab Emirates, and the United Kingdom.


Box Unboxed ships most international packages with DHL Express, UPS Worldwide, and USPS International. Shipping fees are calculated on a combined basis of weight, value (for insurance purposes), and destination. Some orders are shipped in multiple parcels. We do not add additional fees to your order if we ship in multiple parcels. DHL Mail is also available for many destinations. DHL Mail is a hybrid service from DHL that delivers to many international countries. The final delivery from this service is by the postal service of that specific country.


Oversized items that don't fit Parcel Services standards will be shipped via an International freight forwarder via Door-to-Airport or Door-to-Door service, depending on your location. The carrier will call you to inform you of your delivery method.

Fees & Shipping Cost

Your country's import duties, taxes, and fees are never included in the item and shipping totals. For these fees, please refer to our Duties & Taxes section. Original outbound shipping costs are non-refundable.

Item Restrictions

Before completing any purchase, please check all product Specifications to make sure you're choosing compatible items that will work in your country. In addition, please confirm that your country's import rules and regulations will allow you to import the item you're purchasing.


Manufacturer or government restrictions occasionally oblige us to block certain products from shipping outside the USA. Manufacturer's rebates may not be valid for merchandise shipped outside the USA.

Refused or Returned Deliveries

If an order is refused or returned to us due to inaccurate or incorrect address information or because it was declined or undeliverable, Box Unboxed reserves the right to retain the original shipping/handling fee and to charge the payment method originally used for costs we incur related to the return of the undeliverable packages or merchandise to us.

Signature & Ordering Deadline

All orders are shipped with "signature required" upon receipt. International orders received before 2 pm Eastern Daylight Time (GMT -04:00) will be shipped the next day.

Stock Exceptions

Due to the complexities of export regulations and international shipments, all special orders will be delivered to our warehouse and then shipped to you. This enables Box Unboxed to better support your shipment during transit.

Attested Documents

Certain countries require your order's documents to be attested by the chamber of commerce. In the event that you need attested documents there will be a $50 USD fee per document requiring a signature along with a shipping charge to send you the documents.

Rebates

Manufacturer's rebates may not be valid for merchandise shipped outside the USA. Please check the information in your cart to confirm pricing.

Multiple Items

To avoid higher than normal shipping and duty fees, orders containing multiple items stored in different warehouses will be consolidated at one location prior to shipping. Therefore, your order may be delayed by an extra business day. We will notify you via email if your order will be delayed.

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